3YR Onsite 24x7 4 Hour Response (TD350) 5WS0G89998 - C2000
[5WS0G89998]



Part Number: 5WS0G89998

Manufacturer: Lenovo

Condition: New

Short Description:

3YR Onsite 24x7 4 Hour Response (TD350) 5WS0G89998

3YR Onsite 24x7 4 Hour Response (TD350) 5WS0G89998 - C2000

£500.00
£600.00 - Inc VAT




Click the Like Button below to see the latest discount:

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured within the round-the-clock service window (24x7). So, for example, if a call is placed at 03:00 on Saturday morning, a technician will be on-site at the customer's location by 07:00 that same morning.

Reviews

Specs

Features
Number of years 3 year(s)
Type On-site
Service time (days x hours) 7x24
Response time 4 h
On-site support Y
Compatibility TD350

Related Products

Refurbished Printers

Features

Lenovo 3YR On-site. Number of years: 3 year(s), Type: On-site, Service time (days x hours): 7x24

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured within the round-the-clock service window (24x7). So, for example, if a call is placed at 03:00 on Saturday morning, a technician will be on-site at the customer's location by 07:00 that same morning.

Currently viewing: 3YR Onsite 24x7 4 Hour Response (TD350) 5WS0G89998 - C2000
Categories
Customer Testimonials

I have just recently placed by first order with Athema Services and wondered how long I would have t ...

(read more)
By Gerry


Thanks very much for the excellent service. The printer arrived on time as promised and at the best ...

(read more)
By Mike


Great price and service, will use again.

(read more)
By Lee Underwood


the printer was supplied in good condition and working order, complete with all relevent assesories, ...

(read more)
By Paul Wills

Mr
Excellent service and product was at a great price. Also very good communication from sales/cs.

(read more)
By James Taylor

Write a Testimonial
View All Testimonials
Mailing List:
Sign up for our latest offers and promos:
E-mail address: