3YR Onsite 24x7x4 Hour Response+ Priority Support (TS Series)(TopSeller SVCs) 5WS0E76493 - C2000
[5WS0E76493]



Part Number: 5WS0E76493

Manufacturer: Lenovo

Condition: New

Short Description:

3YR Onsite 24x7x4 Hour Response+ Priority Support (TS Series)(TopSeller SVCs) 5WS0E76493

3YR Onsite 24x7x4 Hour Response+ Priority Support (TS Series)(TopSeller SVCs) 5WS0E76493 - C2000

£330.00
£396.00 - Inc VAT




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Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Reviews

Specs

Features
Number of years 3 year(s)
Type On-site
Service time (days x hours) 7x24
Response time 4 h
On-site support Yes
Compatibility ThinkServer TS

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Features

Lenovo 3yr Onsite 24x7 4hr. Number of years: 3 year(s), Type: On-site, Service time (days x hours): 7x24

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

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