3YR Onsite 9x5 4 Hour Response (RD550) 5WS0G89920 - C2000
[5WS0G89920]



Part Number: 5WS0G89920

Manufacturer: Lenovo

Condition: New

Short Description:

3YR Onsite 9x5 4 Hour Response (RD550) 5WS0G89920

3YR Onsite 9x5 4 Hour Response (RD550) 5WS0G89920 - C2000

£615.00
£738.00 - Inc VAT




Click the Like Button below to see the latest discount:

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 9x5 service window: Ensures a rapid response to business-critical ThinkServer hardware problems with a cost-effective service coverage window. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the problem remotely. If it is determined that an on-site service visit is needed, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is counted within the service window (9x5, Mondays to Fridays, 08:00 to 17:00, excluding public and national holidays). For example, if a customer with 4hr 9x5 service reports an incident at 15:00 on Friday, the Lenovo technician should arrive at the customer’s location at 10:00 the following Monday morning.

Reviews

Specs

Features
Number of years 3 year(s)
Type On-site
Service time (days x hours) 5x9
Response time 4 h
On-site support Y
Compatibility RD550

Related Products

Refurbished Printers

Features

Lenovo 3YR On-site. Number of years: 3 year(s), Type: On-site, Service time (days x hours): 5x9

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 9x5 service window: Ensures a rapid response to business-critical ThinkServer hardware problems with a cost-effective service coverage window. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the problem remotely. If it is determined that an on-site service visit is needed, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is counted within the service window (9x5, Mondays to Fridays, 08:00 to 17:00, excluding public and national holidays). For example, if a customer with 4hr 9x5 service reports an incident at 15:00 on Friday, the Lenovo technician should arrive at the customer’s location at 10:00 the following Monday morning.

Currently viewing: 3YR Onsite 9x5 4 Hour Response (RD550) 5WS0G89920 - C2000
Categories
Customer Testimonials
Mr.
I had already already tried to purchase the printer from Amazon but they managed to send to wrong on ...

(read more)
By Carlton Herrington

Ms
Ordered 2 x HP1022 Printers (refurbished) with 6 month warranty, at the best price I could find on t ...

(read more)
By Amy MacRae


VERY quickly received (Ordered Friday, received Tuesday.) Extrremely well packed, om excellent cond ...

(read more)
By Heather Bird

milborrow chimney sweeps
Wonderful service in a time of need .. We had a breakdown of our computer and phoned the order li ...

(read more)
By kevin giddings


Just bought a refurbished Hewlett Packard Deskjet 1220C from Athema Services Ltd and am very impress ...

(read more)
By Mrs Barbara Illingworwth

Write a Testimonial
View All Testimonials
Mailing List:
Sign up for our latest offers and promos:
E-mail address: