3YR Onsite 9x5 4 Hour Response (RD650) 5WS0G89892 - C2000
[5WS0G89892]



Part Number: 5WS0G89892

Manufacturer: Lenovo

Condition: New

Short Description:

3YR Onsite 9x5 4 Hour Response (RD650) 5WS0G89892

3YR Onsite 9x5 4 Hour Response (RD650) 5WS0G89892 - C2000

£704.00
£844.80 - Inc VAT




Click the Like Button below to see the latest discount:

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
4hr onsite response time in 9x5 service window: Ensures rapid response to business critical ThinkServer hardware problems, with a cost effective service coverage window. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the problem remotely. If it is determined that an onsite service visit is needed, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4hours) is counted during service window (9x5, Mondays till Fridays from 8 am to 5 pm excluding public and national holidays). For example, if customer with 4hr 9x5 service reports an incident at 3:00 pm on Friday, Lenovo technician should arrive at customer’s location at 10:00 am on the following Monday morning.

Reviews

Specs

Features
Number of years 3 year(s)
Type On-site
Service time (days x hours) 5x9
Response time 4 h
On-site support Yes
Compatibility RD650

Related Products

Refurbished Printers

Features

Lenovo 3YR Onsite. Number of years: 3 year(s), Type: On-site, Service time (days x hours): 5x9

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
4hr onsite response time in 9x5 service window: Ensures rapid response to business critical ThinkServer hardware problems, with a cost effective service coverage window. Once the customer’s incident is registered with the Lenovo call center, an agent will troubleshoot the problem remotely. If it is determined that an onsite service visit is needed, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4hours) is counted during service window (9x5, Mondays till Fridays from 8 am to 5 pm excluding public and national holidays). For example, if customer with 4hr 9x5 service reports an incident at 3:00 pm on Friday, Lenovo technician should arrive at customer’s location at 10:00 am on the following Monday morning.

Currently viewing: 3YR Onsite 9x5 4 Hour Response (RD650) 5WS0G89892 - C2000
Categories
Customer Testimonials

Thank you Athema for your quick delivery of the printers. Excellent communication and service. Wou ...

(read more)
By Lee Dossetter


Excellent service Order delivered next day.

(read more)
By Keith Johnson


We order rolls of wallpaper from yourselves for our 'Photo on Wallpaper' service and for our bespoke ...

(read more)
By Dan Auton


very fast service sales team very helpful easy to use website

(read more)
By Richard

Mr
I have used Athema Services a couple of times now, delivery was quick and products / prices are good ...

(read more)
By Marsh

Write a Testimonial
View All Testimonials
Mailing List:
Sign up for our latest offers and promos:
E-mail address: