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If your system encounters an issue that cannot be resolved remotely, Dell will collect, repair and return your system. Dell will pay all the costs of picking up and returning the system to but asks you to supply a box and package the system securely for transport.
-Available Monday to Friday during local business hours.
-Parts and labour
-Should the system develop a fault, Dell's CAR Service can provide a collect, repair and return service after completion of the support procedures including a problem diagnosis service via website or telephone for the duration of the service period.
-Troubleshooting. Repair. Parts Replacement. Replacement. Phone Support. Web Support