DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972 - C2000
[01-SSC-5972]

TEMPORARILY OUT OF STOCK


Part Number: 01-SSC-5972

Manufacturer: sonicwall

Condition: New

Short Description:

DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972

DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972 - C2000

£2,458.00
£2,949.60 - Inc VAT




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Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Reviews

Specs

License
License quantity 25
System requirements
Compatible operating systems Microsoft Windows Vista / 2000 / XP
Features
Platform PC

Features

DELL Virtual Assist - Licence - 25 technicians - Win, SonicWALL. Platform: PC. Compatible operating systems: Microsoft Windows Vista / 2000 / XP

Product Description

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Currently viewing: DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972 - C200
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Customer Testimonials
Miss
Great printer, easy ordering and quick delivery. Would recommend. Thanks

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By Amy Devenish


The service from Athema was outstanding. All communciations were professional and Darren was very f ...

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By Mary Garner

mr
Good service, price and product (large ex-demo pc monitor)

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By phil w

Miss
Fantastic service, I have saved the website in my favourites for next time. Will definately be using ...

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By Christina Whittaker


I would like to thank Darren at Athema for all his help in gettin our printer repaired. Will use ag ...

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By Jennifer Bailey

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