DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972 - C2000
[01-SSC-5972]

TEMPORARILY OUT OF STOCK


Part Number: 01-SSC-5972

Manufacturer: sonicwall

Condition: New

Short Description:

DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972

DELL SonicWALL Virtual Assist Up To 25 Concurrent Technicians 01-SSC-5972 - C2000

£2,458.00
£2,949.60 - Inc VAT




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Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Reviews

Specs

License
License quantity 25
System requirements
Compatible operating systems Microsoft Windows Vista / 2000 / XP
Features
Platform PC

Features

DELL Virtual Assist - Licence - 25 technicians - Win, SonicWALL. Platform: PC. Compatible operating systems: Microsoft Windows Vista / 2000 / XP

Product Description

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

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Mr
Excellent service from the moment my order was raised, starting with a phone call to confirm the con ...

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By Phil Howe

Prof
This was an excellent purchase. The refurbishment was professionally effected and in fact the item ( ...

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By L. Schnurr

Managing Director
Having made contact with Athema via the website, it was simple and easy to use and we identified the ...

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By Simon Edwardes

Mr
Excellent quality goods, would recommend Athema to all business users and home office

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By John Dennett

mr
Helpful company. Quick delivery and useful after care.

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