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Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Specs
| Features |
| Number of years |
3 year(s) |
| Type |
Pick-up&return |
| Service time (days x hours) |
5x9 |
| Compatibility |
HP 210 / HP x210 / HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty
HP 215 Series 1/1/0 Warranty
HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty
HP 250 Series 1/1/0 Warranty
HP 345 / HP 355 Series 1/1/0 Warranty |
| Service time (hours x days) |
9x5 |
| HP segment |
Business |
| Supplier features |
| Support type |
Pickup and return |
| Place of service |
Offsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Repaired within 3-7 business days |
| Service method |
Depot repair |
| Additional information |
Excludes external monitor |
| Care Pack type |
Electronic |
| Coverage period |
36 month(s) |
| Warranty type |
S |
| Logistics options |
Courier pick up and return |
Features
HP 3 year Pickup and Return Notebook Hardware Support. Number of years: 3 year(s), Service time (hours x days): 9x5, Type: Pick-up&return
Product Description
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
