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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Specs
| Features |
| Number of years |
1 year(s) |
| Type |
On-site |
| Next Business Day (NBD) |
Yes |
| Service time (days x hours) |
5x9 |
| On-site support |
Yes |
| Compatibility |
Scanjet Enterprise 8500 fn1, Digital Sender Flow 8500 fn1 |
| Service time (hours x days) |
9x5 |
| HP segment |
Business, Enterprise |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
Post warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
1 year |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period |
12 month(s) |
| Warranty type |
P |
Features
HP 1 year Post Warranty Next Business Day Disk Media Retention Scanjet 8500fn1 8500fn1 Flow Support. Number of years: 1 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
