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HP Hardware Support Onsite Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe from the initial service request. You have the flexibility to choose between service-level options featuring different call-to-repair times, with or without defective media retention, to address your specific service needs.
- Remote problem diagnosis and support
- Onsite hardware support
- Choice of call-to-repair time commitment
- Parts and materials included
- Help improve or maintain system uptime. More predictable repair times. Help plan IT resources more effectively. Remote problem diagnosis and support.