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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Service-level options with different coverage windows and response times
- Help improve system uptime. Convenient onsite support. Reliable response times.
Specs
| Features |
| Number of years |
3 year(s) |
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| Compatibility |
Folio 13 |
| HP segment |
Business, Enterprise |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional information |
Excludes external monitor |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period |
36 month(s) |
| Warranty type |
S |
Features
HP 3 year Next Business Day Onsite Hardware Support w/Defective Media Retention for Notebooks. Number of years: 3 year(s), Type: On-site, Next Business Day (NBD)
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Service-level options with different coverage windows and response times
- Help improve system uptime. Convenient onsite support. Reliable response times.
