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HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
- Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specs
| Features |
| Number of years |
5 year(s) |
| Next Business Day (NBD) |
Y |
| Response time |
4 h |
| Compatibility |
ProLiant DL16x |
Features
Hewlett Packard Enterprise 5Y NBD w/DMR ProCare SVC. Number of years: 5 year(s), Response time: 4 h, Next Business Day (NBD)
Product Description
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
- Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
