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Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specifications
Care Pack type
Electronic
Coverage period (month)
60
UNSPSC code
81111814
HP Care Pack provides coverage from the hardware purchase date.
Specs
| Features |
| Number of years |
5 year(s) |
| Type |
On-site |
| Service time (days x hours) |
7x24 |
| Phone support |
Y |
| Service time (hours x days) |
24x7 |
Features
Hewlett Packard Enterprise Support Plus 24, 5Y. Number of years: 5 year(s), Service time (hours x days): 24x7, Type: On-site
Product Description
Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specifications
Care Pack type
Electronic
Coverage period (month)
60
UNSPSC code
81111814
HP Care Pack provides coverage from the hardware purchase date.
