Hpe - Ts Ind Std Serv (96) Edi Epack 4yr Cdmr 4hrs 24x7 Proact F/ Dedicated Server/storage/netw Gr U1wk1e
[U1WK1E]

TEMPORARILY OUT OF STOCK


Part Number: U1WK1E

Manufacturer: Hpe

Condition: New

Short Description:

Hpe - Ts Ind Std Serv (96) Edi U1wk1e Epack 4yr Cdmr 4hrs 24x7 Proact

Hpe - Ts Ind Std Serv (96) Edi   Epack 4yr Cdmr 4hrs 24x7 Proact     F/ Dedicated Server/storage/netw Gr U1wk1e

£36,379.00
£43,654.80 - Inc VAT




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HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Reviews

Specs

Features
Number of years 4 year(s)
Type On-site
Service time (days x hours) 7x24
Response time 4 h
On-site support Y

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Product Description

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

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Customer Testimonials
Mr
Top class service; when the TV was broken by the couriers. Many thanks.

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By J Spreckley


Great company to deal with, very happy with the service and product.

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By Steve Marshall

Mr
Ordered a 24" flat screen monitor on a sunday ,delivered on tuesday morning 2 days before christmas ...

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By STEVEN HARTLEY

Mr
Wonderful service good to deal with. Goods ordered one day, received well packaged the next day. J ...

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By Norman Baynham

Mr
Ordered a 24" flat screen monitor on a sunday ,delivered on tuesday morning 2 days before christmas ...

(read more)
By STEVEN HARTLEY

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