Hpe - Ts Ind Std Serv (96) Edi Epack 4yr Cdmr 4hrs 24x7 Proact F/ Dedicated Server/storage/netw Gr U1wk1e
[U1WK1E]

TEMPORARILY OUT OF STOCK


Part Number: U1WK1E

Manufacturer: Hpe

Condition: New

Short Description:

Hpe - Ts Ind Std Serv (96) Edi U1wk1e Epack 4yr Cdmr 4hrs 24x7 Proact

Hpe - Ts Ind Std Serv (96) Edi   Epack 4yr Cdmr 4hrs 24x7 Proact     F/ Dedicated Server/storage/netw Gr U1wk1e

£35,409.00
£42,490.80 - Inc VAT




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HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Reviews

Specs

Features
Number of years 4 year(s)
Type On-site
Service time (days x hours) 7x24
Response time 4 h
On-site support Y

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Product Description

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

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Customer Testimonials

Great price and service, will use again.

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By Lee Underwood

Mrs
I found the speed of answering my invoice question amazing - thanks Darren, it was very much appreci ...

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By Sue

mr
Good service, price and product (large ex-demo pc monitor)

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By phil w

Mrs
Needed a replacement for my faithful old HP 1320, found Athema via Google, they had what I wanted at ...

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By Carolyn Simm


We were most impressed with the helpful service on the telephone and email from Darren and speedy de ...

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By Julia Clark

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