Hpe - Ts Ind Std Serv (96) Edi Epack 5yr 4hrs Proactsvc F/ Dedicated Server/storage/netw Gr U1vc8e
[U1VC8E]



Part Number: U1VC8E

Manufacturer: Hpe

Condition: New

Short Description:

Hpe - Ts Ind Std Serv (96) Edi U1vc8e Epack 5yr 4hrs Proactsvc

Hpe - Ts Ind Std Serv (96) Edi   Epack 5yr 4hrs Proactsvc            F/ Dedicated Server/storage/netw Gr U1vc8e

£110,316.00
£132,379.20 - Inc VAT




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HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.
Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular proactive scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

Reviews

Specs

Features
Number of years 5 year(s)
Service time (days x hours) 7x24
Response time 4 h
Compatible products BB896A 6500 120TB

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Features

Hewlett Packard Enterprise 5 year 4 hour 24x7 BB896A 6500 120TB Backup for Initial Rack Proactive Service. Number of years: 5 year(s), Service time (days x hours): 7x24, Response time: 4 h

Product Description

HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.
Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular proactive scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.

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Very pleasant and helpful company - I shall be using them again

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