Lenovo TopSeller Onsite Warranty - Extended Service Agreement - Parts And Labour - 5 Years - On-site - 24x7 - Response Time: 4 H - TopSeller Service 5WS0G85642 - C2000
[5WS0G85642]



Part Number: 5WS0G85642

Manufacturer: Lenovo

Condition: New

Short Description:

Lenovo TopSeller Onsite Warranty - Extended Service Agreement - Parts And Labour - 5 Years - On-site - 24x7 - Response Time: 4 H - TopSeller Service 5WS0G85642

Lenovo TopSeller Onsite Warranty - Extended Service Agreement - Parts And Labour - 5 Years - On-site - 24x7 - Response Time: 4 H - TopSeller Service 5WS0G85642 - C2000

£1,060.00
£1,272.00 - Inc VAT




Click the Like Button below to see the latest discount:

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured within the round-the-clock service window (24x7). So, for example, if a call is placed at 03:00 on Saturday morning, a technician will be on-site at the customer's location by 07:00 that same morning.

Reviews

Specs

Features
Number of years 5 year(s)
Type On-site
Service time (days x hours) 7x24
Response time 4 h
On-site support Y
Compatibility RD Series

Related Products

Refurbished Printers

Features

Lenovo 5-Yr On-site. Number of years: 5 year(s), Type: On-site, Service time (days x hours): 7x24

Product Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.
4hr on-site response time in a 24x7 service window: Customers can benefit greatly from a fast response to their business-critical issues with an exceptional service coverage window of 24-hour, seven-days-a-week support. Once the customer’s incident is registered with the Lenovo call centre, an agent will troubleshoot the customer's problem remotely. If it is determined that an on-site visit is needed to resolve the problem, a technician is dispatched to arrive at the customer’s location within 4 hours. The response time (4 hours) is measured within the round-the-clock service window (24x7). So, for example, if a call is placed at 03:00 on Saturday morning, a technician will be on-site at the customer's location by 07:00 that same morning.

Currently viewing: Lenovo TopSeller Onsite Warranty - Extended Service Agreement - Parts And Labour
Categories
Customer Testimonials

Many thanks to Darren and Athema Services for their advice and for the very quick despatch of our ne ...

(read more)
By Emma Evans

Mr
Printer in excellent condition, ordered on Thursday and arrived on Monday. Would thoroughly recommen ...

(read more)
By Bill Kennedy


I can highly recommend this company. The guys on the telephone are very helpful and seem to go the e ...

(read more)
By Martin Dickens

Mr
Used Athema for the first time as I needed a specific printer that was no longer being manufactured. ...

(read more)
By Robert Milliken

Excellent service from start to finish
Excellent service from start to finish. Printer exactly as described, delivered on time, affordable ...

(read more)
By Richard Witheridge

Write a Testimonial
View All Testimonials
Mailing List:
Sign up for our latest offers and promos:
E-mail address: