Precision T7xxx 3 Year Next Business Day To 3 Year Pro Support 4 Hour Mission Critical 890-10543 - C2000
[890-10543]



Part Number: 890-10543

Manufacturer: Dell

Condition: New

Short Description:

Precision T7xxx 3 Year Next Business Day To 3 Year Pro Support 4 Hour Mission Critical 890-10543

Precision T7xxx 3 Year Next Business Day To 3 Year Pro Support 4 Hour Mission Critical 890-10543 - C2000

£258.00
£309.60 - Inc VAT




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Mission Critical — To avoid unplanned downtime and reduce recovery time, you can select our most rapid resolution option, Mission Critical. This option can help you get your business up-and-running in minutes, not hours or days, by allowing you to specify high severity levels and request accelerated response times for priority service. With this option, you receive:
- Two-hour, four-hour or eight-hour on-site parts and labor support, and the ability to self-identify severity levels 1, 2 and 3
- Emergency dispatch, in parallel with troubleshooting, for issues identified as severity level 1
- Regular status updates from an assigned escalation manager, who keeps you informed every step of the way
- Escalation management that provides a single point of contact for incident management, escalation and monitoring
- Priority parts dispatch, enabling expedited resolution of critical issues

Reviews

Specs

Features
License quantity 1
Number of years 3 year(s)
Service time (days x hours) 7x24
Response time 4 h
Repair time 4 h
On-site support Yes
Compatibility DELL Precision T7610/T3610/T5610

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Features

DELL 3Y PS 4H MC, Ext, Precision T7610/T3610/T5610. Number of years: 3 year(s), Service time (days x hours): 7x24, Response time: 4 h

Product Description

Mission Critical — To avoid unplanned downtime and reduce recovery time, you can select our most rapid resolution option, Mission Critical. This option can help you get your business up-and-running in minutes, not hours or days, by allowing you to specify high severity levels and request accelerated response times for priority service. With this option, you receive:
- Two-hour, four-hour or eight-hour on-site parts and labor support, and the ability to self-identify severity levels 1, 2 and 3
- Emergency dispatch, in parallel with troubleshooting, for issues identified as severity level 1
- Regular status updates from an assigned escalation manager, who keeps you informed every step of the way
- Escalation management that provides a single point of contact for incident management, escalation and monitoring
- Priority parts dispatch, enabling expedited resolution of critical issues

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