SONICWALL VIRTUAL ASSIST 1 CONCURRENT TECH 01-SSC-5967 - C2000
[01-SSC-5967]

TEMPORARILY OUT OF STOCK


Part Number: 01-SSC-5967

Manufacturer: sonicwall

Condition: New

Short Description:

SONICWALL VIRTUAL ASSIST 1 CONCURRENT TECH 01-SSC-5967

SONICWALL VIRTUAL ASSIST 1 CONCURRENT TECH 01-SSC-5967 - C2000

£353.00
£423.60 - Inc VAT




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Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Reviews

Specs

License
License quantity 1
System requirements
Compatible operating systems Microsoft Windows Vista / 2000 / XP
Features
Platform PC

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Features

DELL Virtual Assist - Licence - 1 technician - Win, SonicWALL. Platform: PC. Compatible operating systems: Microsoft Windows Vista / 2000 / XP

Product Description

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

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