SonicWALL Virtual Assist Up To 10 Concurrent Technicians 01-SSC-5971 - C2000
[01-SSC-5971]

TEMPORARILY OUT OF STOCK


Part Number: 01-SSC-5971

Manufacturer: sonicwall

Condition: New

Short Description:

SonicWALL Virtual Assist Up To 10 Concurrent Technicians 01-SSC-5971

SonicWALL Virtual Assist Up To 10 Concurrent Technicians 01-SSC-5971 - C2000

£2,107.00
£2,528.40 - Inc VAT




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Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Reviews

Specs

License
License quantity 10
System requirements
Compatible operating systems Microsoft Windows Vista / 2000 / XP
Features
Platform PC

Features

DELL Virtual Assist - Licence - 10 technicians - Win, SonicWALL. Platform: PC. Compatible operating systems: Microsoft Windows Vista / 2000 / XP

Product Description

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs.
SonicWALL® Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

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Customer Testimonials

Goods arrived with in 2 days- nicely packed and in good condition- well done Jerry

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By jerry

Mrs
I found the website easy to use. I found the product I needed easily and the payment process quick a ...

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By Andrea Brown

Mr
My del 2330dn printer has being faulty for a while and they are quiet expensive to replace,as i work ...

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By Paul Taylor

Excellent service from start to finish
Excellent service from start to finish. Printer exactly as described, delivered on time, affordable ...

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By Richard Witheridge


Excellent service, 100% recommended

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By Marilyn Chantler

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