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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Remote problem diagnosis and support.
- Onsite hardware support.
- Replacement parts and materials included.
- Serivce-level options with different coverage windows.
Specs
| Features |
| Number of years |
5 year(s) |
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| On-site support |
Y |
| HP segment |
Business |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
5 years |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional information |
Excludes external monitor |
| Care Pack type |
Electronic |
| Coverage period |
60 month(s) |
| Warranty type |
S |
Features
HP 5 year Next Business Day Response Onsite Workstation Hardware Support. Number of years: 5 year(s), Type: On-site, Next Business Day (NBD)
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Remote problem diagnosis and support.
- Onsite hardware support.
- Replacement parts and materials included.
- Serivce-level options with different coverage windows.
