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HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Specs
| Features |
| Number of years |
1 year(s) |
| Type |
On-site |
| Next Business Day (NBD) |
Y |
| Service time (hours x days) |
9x5 |
| On-site support |
Y |
| Compatibility |
HP 215 Series 1/1/0 Warranty
HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty
HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty
HP 250 Series 1/1/0 Warranty
HP 255 Series 1/1/0 Warranty
HP 345 / HP 355 Series 1/1/0 Warranty
HP x2 210 G1 Tablet/ H |
| HP segment |
Business |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
1 year |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period |
12 month(s) |
| Warranty type |
S |
Features
HP 1 year Next Business Day Response Onsite w/Defective Media Retention NB HW Supp. Number of years: 1 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)
Product Description
HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
