Product exactly as described. Good and prompt communication with both email and phone. Happy to deal with again.

When my HP printer failed I wanted a replacement HP printer/scanner, ideally second hand. I had TWO bad experiences with eBay (one printer/scanner arrived with the glass smashed, a second printer/scanner would only print, not scan, so I sent it back) I changed tack and decided to try a company that specialised in selling refurbished printers. After much discussion over my requirements, and what was available, Darren and Athema came up trumps with a beautiful HP Envy, and even allowed me to return my first choice of printer when I realised it was just too big for my home environment (my fault entirely for not checking the spec of the machine) Clearly they take a lot of trouble to test everything thoroughly before shipping it out, and my HP Envy arrived with the most elaborate and secure packaging - with both foam and bubble-wrap. Set it up at home in a matter of minutes and I’m delighted to have been able to buy something re-conditioned and not new.

I found Darren Langshaw to be extremely professional, as he put me at my ease when I got into a tangle trying to buy one of your printers on line. I immediately felt he was the kind of person I could trust. When my order was a touch late, I got in touch with him again and he assured me that he would chase it up. Later in the day the printer duly arrived, so my whole experience was really excellent, and I will be recommending this firm to my friends and colleagues. Many thanks. MWBott

Best shopping experience in long while from company I never heard of. Greatly outperformed big reputable uk retailers. Hardly available pc component delivered in two days. Outstanding! 5 stars for communication as well!

Our printer is used in a workshop environment and consequently get a bit of hammer, get dirty and so getting reconditioned or graded options is sensible for us. Never been let down, great communication and speedy delivery. Can't ask for more. Thank you Darren and team. Dave Mellor Cycles, Shrewsbury