Frequently Asked Questions

How much is Shipping?

Shipping is currently £9.95 flat rate, this means you can order as many items as you like. (UK Mainland only)

 

What Payment Methods do you accept?

We accept all Debit/Credit Cards, Paypal & Google Checkout

We also accept Cheque's & money orders (BACs/CHAPS).

 

Please note: payment by Cheque or BACS/CHAPS will delay your order by an additional 3-7 days after receipt of payment to allow your cheque or money order to clear.

 

In addition to this, we also accept Purchase Orders for Schools, Charity's & most Government Organisations, please call beforehand if you are unsure.

 

What's the difference between a Remanufactured Consumable and a Compatible one?

Basically,  "Remanufactured" is the original OEM product that has been stripped out and replaced with new working parts, saving around 30-50% of the price of a brand new one,  a compatible is usually made by a 3rd party company.

 

I have a broken printer and I need it fixed, what services can you offer?

We have a few options available, we can arrange to have your printer, collected, repaired and delivered back to you at a fixed price (POA) or we can arrange or an engineer to attend your site if it's too big to be moved.  

 

What does Ex-Demo, B-Grade etc mean?

This is a rough grade key for some products that have been displayed to potential customers or been out on loan.

 

I can't find the product I'm looking for?

Please click here and fill out the form and we will do our best to source it for you.

Continue
Categories
Customer Testimonials
MR
The ordering was very efficient and simple. I had an immediate response and confirmation of the orde ...

(read more)
By David Porter

Dr
Goods arrived very promptly - next morning, and as described. Very satisifed with the service and wo ...

(read more)
By David


Very pleased with the service and prompt delivery!

(read more)
By Sonya Patel


This is my third order with Athema and the serice I get is still outstanding.

(read more)
By Dave Humphries


I can highly recommend this company. The guys on the telephone are very helpful and seem to go the e ...

(read more)
By Martin Dickens

Write a Testimonial
View All Testimonials
Mailing List:
Sign up for our latest offers and promos:
E-mail address: