I found Darren Langshaw to be extremely professional, as he put me at my ease when I got into a tangle trying to buy one of your printers on line. I immediately felt he was the kind of person I could trust. When my order was a touch late, I got in touch with him again and he assured me that he would chase it up. Later in the day the printer duly arrived, so my whole experience was really excellent, and I will be recommending this firm to my friends and colleagues. Many thanks. MWBott