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HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors.
Direct contact with HP Response Center engineers via telephone or electronic communication for assistance.
- Receive assistance in trouble-shooting problems and setting configuration parameters.
- Complete HP and selected third-party software product and documentation updates are available to your system manager.
- Access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specs
| Features |
| Number of years |
5 year(s) |
| Service time (days x hours) |
7x24 |
| Compatible products |
TC468AAE, TC468A |
| Service time (hours x days) |
24x7 |
| Compatibility |
TC468AAE, TC468A |
| License term in years |
5 year(s) |
| Supplier features |
| Support type |
Protection services |
| Place of service |
Remote |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Next available agent |
| Service method |
Phone |
| Additional information |
Standalone service |
| Additional support option |
Computer tracing |
| Care Pack type |
Electronic |
| Coverage period |
36 month(s) |
| Warranty type |
S |
Features
HP 3 year Tracking and Recovery Notebook Hardware Support. Support type: Protection services, Place of service: Remote, Warranty coverage: In warranty
Product Description
HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors.
Direct contact with HP Response Center engineers via telephone or electronic communication for assistance.
- Receive assistance in trouble-shooting problems and setting configuration parameters.
- Complete HP and selected third-party software product and documentation updates are available to your system manager.
- Access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
