Stock Status: 1x unit in stock
HP Hardware Support Offsite Return Services offer high-quality return to HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.
Specs
| Features |
| Number of years |
1 year(s) |
| HP segment |
Business |
| Supplier features |
| Support type |
Offsite repair |
| Place of service |
Offsite |
| Warranty coverage |
Post warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
1 year |
| Response time |
Repaired within 3-7 business days |
| Service method |
Depot repair |
| Additional information |
Excludes external monitor |
| Care Pack type |
Electronic |
| Coverage period |
12 month(s) |
| Warranty type |
P |
| Logistics options |
Customer carry-in or shipment |
Features
HP 1 year Post Warranty Return to Depot Thin Client Hardware Support. Number of years: 1 year(s)
Product Description
HP Hardware Support Offsite Return Services offer high-quality return to HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention.
