Stock Status: 1x unit in stock
Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.
Specs
| Features |
| Service type |
Advanced Exchange |
| Response time |
9 h |
| Number of years |
3 year(s) |
| UNSPSC-code |
81111812 |
| Supplier features |
| Support type |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Service method |
Advanced unit exchange |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period (months) |
36 |
| Logistics options |
Courier shipment and defective return |
Features
HP 3y Advanced Exchange WS HW Supp. Number of years: 3 year(s), Response time: 9 h
Product Description
Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.
