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Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
Specs
| Features |
| Number of years |
3 year(s) |
| Type |
Pick-up&return |
| HP segment |
Business, Enterprise |
| Supplier features |
| Support type |
Pickup and return |
| Place of service |
Offsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Repaired within 3-7 business days |
| Service method |
Depot repair |
| Additional information |
Excludes external monitor |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period |
36 month(s) |
| Warranty type |
S |
| Logistics options |
Courier pick up and return |
Features
HP 3 years Pickup and Return Hardware Support with Defective MediaRetention Notebook (unit only). Number of years: 3 year(s), Type: Pick-up&return
Product Description
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
