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Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Specs
| Features |
| Number of years |
3 year(s) |
| Type |
Pick-up&return |
| Service time (days x hours) |
5x9 |
| Service time (hours x days) |
9x5 |
| HP segment |
Business, Enterprise |
| Supplier features |
| Support type |
Pickup and return |
| Place of service |
Offsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Repaired within 3-7 business days |
| Service method |
Depot repair |
| Additional information |
Excludes external monitor |
| Care Pack type |
Electronic |
| Coverage period |
36 month(s) |
| Warranty type |
S |
| Logistics options |
Courier pick up and return |
Features
HP 3 years Pickup and Return Hardware Support for Notebooks (unit only). Number of years: 3 year(s), Service time (hours x days): 9x5, Type: Pick-up&return
Product Description
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
