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Overview
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Features
- Choice of service levels to meet specific business needs.
- Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
- Fast, qualified response increasing uptime and maximising performance.
- Purchasing HP Care Pack service with HP product reduces total cost of ownership.
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
Specifications
Care Pack type
Electronic
Coverage period (month)
48
UNSPSC code
81111812
Code name
991
Specs
| Features |
| Number of years |
4 year(s) |
| Next Business Day (NBD) |
Yes |
| On-site support |
Yes |
| HP segment |
Business, Enterprise |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
4 years |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional information |
excludes external monitor |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period |
48 month(s) |
| Warranty type |
S |
Features
HP 4 years Next Business Day Onsite Hardware Support with DefectiveMedia Retention Desktops only. Number of years: 4 year(s), Next Business Day (NBD)
Product Description
Overview
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Features
- Choice of service levels to meet specific business needs.
- Maximise productivity by choosing the precise level of services to proactively manage your IT environment.
- Fast, qualified response increasing uptime and maximising performance.
- Purchasing HP Care Pack service with HP product reduces total cost of ownership.
- HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service.
Specifications
Care Pack type
Electronic
Coverage period (month)
48
UNSPSC code
81111812
Code name
991
