Stock Status: 1x unit in stock
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, HPE Proactive Care includes on-site hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
HPE Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your HPE Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your HPE Proactive Care covered devices, which can help you to identify and resolve configuration problems. HPE Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.
HPE Proactive Care uses Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.
Specs
| Display |
| Display diagonal |
35.6 cm (14") |
| Display resolution |
1920 x 1080 pixels |
| Touchscreen |
No |
| HD type |
Full HD |
| LED backlight |
Yes |
| Native aspect ratio |
16:9 |
| Processor |
| Processor family |
Intel® Core™ i5 |
| Processor manufacturer |
Intel |
| Processor model |
i5-10310U |
| Processor frequency |
1.7 GHz |
| Processor generation |
10th gen Intel® Core™ i5 |
| Processor cores |
4 |
| Processor threads |
8 |
| Processor boost frequency |
4.4 GHz |
| Processor cache |
6 MB |
| Processor cache type |
Smart Cache |
| Processore |
| Processor family |
Intel® Core™ i5 |
| Processor manufacturer |
Intel |
| Processor model |
i5-10310U |
| Processor frequency |
1.7 GHz |
| Processor generation |
10th gen Intel® Core™ i5 |
| Processor cores |
4 |
| Processor threads |
8 |
| Processor boost frequency |
4.4 GHz |
| Processor cache |
6 MB |
| Processor cache type |
Smart Cache |
| Connettività |
| USB 2.0 ports quantity |
0 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity |
2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity |
0 |
| HDMI ports quantity |
1 |
| HDMI version |
1.4 |
| Thunderbolt 3 ports quantity |
2 |
| Combo headphone/mic port |
Yes |
| Ports & interfaces |
| USB 2.0 ports quantity |
0 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity |
2 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity |
0 |
| HDMI ports quantity |
1 |
| HDMI version |
1.4 |
| Thunderbolt 3 ports quantity |
2 |
| Combo headphone/mic port |
Yes |
| Memoria |
| Internal memory |
16 GB |
| Maximum internal memory |
64 GB |
| Internal memory type |
DDR4-SDRAM |
| Memory clock speed |
2666 MHz |
| Memory form factor |
SO-DIMM |
| Memory slots |
2x SO-DIMM |
| Memory |
| Internal memory |
16 GB |
| Maximum internal memory |
64 GB |
| Internal memory type |
DDR4-SDRAM |
| Memory clock speed |
2666 MHz |
| Memory form factor |
SO-DIMM |
| Memory slots |
2x SO-DIMM |
| Dimensioni e peso |
| Weight |
1.33 kg |
| Width |
323.6 mm |
| Depth |
214.7 mm |
| Height (front) |
1.79 cm |
| Height (rear) |
1.91 cm |
| Weight & dimensions |
| Weight |
1.33 kg |
| Width |
323.6 mm |
| Depth |
214.7 mm |
| Height (front) |
1.79 cm |
| Height (rear) |
1.91 cm |
| Gestione energetica |
| USB Type-C charging port |
Yes |
| USB Power Delivery (USB PD) |
Yes |
| Power |
| USB Type-C charging port |
Yes |
| USB Power Delivery (USB PD) |
Yes |
| Audio |
| Number of built-in speakers |
2 |
| Speakers manufacturer |
Bang & Olufsen |
| Built-in microphone |
Yes |
| Keyboard |
| Numeric keypad |
No |
| Pointing device |
Clickpad |
| Keyboard backlit |
Yes |
| Spill-resistant keyboard |
Yes |
| Tastiera |
| Numeric keypad |
No |
| Pointing device |
Clickpad |
| Keyboard backlit |
Yes |
| Spill-resistant keyboard |
Yes |
| Collegamento in rete |
| Mobile network connection |
No |
| Top Wi-Fi standard |
Wi-Fi 6 (802.11ax) |
| Bluetooth |
Yes |
| Networking |
| Mobile network connection |
No |
| Top Wi-Fi standard |
Wi-Fi 6 (802.11ax) |
| Bluetooth |
Yes |
| Security |
| Fingerprint reader |
Yes |
| Sicurezza |
| Fingerprint reader |
Yes |
| Operating system/software |
| Operating system installed |
Windows 11 Pro |
| Software |
| Operating system installed |
Windows 11 Pro |
| Camera |
| Front camera HD type |
HD |
| Macchina fotografica |
| Front camera HD type |
HD |
| Archiviazione |
| Total storage capacity |
256 GB |
| Storage media |
SSD |
| Optical drive type |
No |
| Total SSDs capacity |
256 GB |
| Number of SSDs installed |
1 |
| SSD capacity |
256 GB |
| Storage |
| Total storage capacity |
256 GB |
| Storage media |
SSD |
| Optical drive type |
No |
| Total SSDs capacity |
256 GB |
| Number of SSDs installed |
1 |
| SSD capacity |
256 GB |
| Batteria |
| Battery capacity |
53 Wh |
| Battery technology |
Lithium-Ion (Li-Ion) |
| Number of battery cells |
3 |
| Battery |
| Battery capacity |
53 Wh |
| Battery technology |
Lithium-Ion (Li-Ion) |
| Number of battery cells |
3 |
| Grafica |
| On-board graphics card |
Yes |
| Discrete graphics card |
No |
| Discrete graphics card model |
Not available |
| On-board graphics card model |
Intel® UHD Graphics |
| On-board GPU manufacturer |
Intel |
| On-board graphics card family |
Intel® UHD Graphics |
| Graphics |
| On-board graphics card |
Yes |
| Discrete graphics card |
No |
| Discrete graphics card model |
Not available |
| On-board graphics card model |
Intel® UHD Graphics |
| On-board GPU manufacturer |
Intel |
| On-board graphics card family |
Intel® UHD Graphics |
| Features |
| Number of years |
4 year(s) |
| Service type |
Next Business Day |
| Design |
| Product type |
Laptop |
| Product colour |
Silver |
| Form factor |
Clamshell |
| Market positioning |
Premium |
| Certified refurbished |
Yes |
Features
HP EliteBook 840 G7 Renew. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-10310U, Processor frequency: 1.7 GHz. Display diagonal: 35.6 cm (14"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Operating system installed: Windows 11 Pro. Product colour: Silver
Product Description
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your HPE Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.
Should an incident occur, HPE Proactive Care includes on-site hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs.
HPE Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your HPE Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your HPE Proactive Care covered devices, which can help you to identify and resolve configuration problems. HPE Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.
HPE Proactive Care uses Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.
