Stock Status: 1x unit in stock
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
Specs
| Features |
| Type |
On-site |
| Next Business Day (NBD) |
Yes |
| Service time (hours x days) |
9x5 |
| Number of years |
5 year(s) |
| On-site support |
Yes |
| HP segment |
Business |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
5 years |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period (months) |
60 |
| Warranty type |
S |
Features
HP 5 year Next Business Day w/Defective Media Retention Service for Laserjet M830 MFP Managed. Number of years: 5 year(s), Service time (hours x days): 9x5, Type: On-site, Next Business Day (NBD)
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
