I am very impressed. Three days (including the weekend) from order to delivery, A lot of help when I rang up prior to the order and the printer was working within 15 minutes of unloading. This is a first rate service and I only hope the printer has years more work left in it, to match the excellent order and delivery service. If you are in any doubt, ring the firm before ordering. They could hardly be more helpful. Thoroughly recommended (although the printer has only been her an hour!!!