Frequently Asked Questions

How much is Shipping?

Shipping is currently £9.95 flat rate, this means you can order as many items as you like. (UK Mainland only)

 

What Payment Methods do you accept?

We accept all Debit/Credit Cards, Paypal & Google Checkout

We also accept Cheque's & money orders (BACs/CHAPS).

 

Please note: payment by Cheque or BACS/CHAPS will delay your order by an additional 3-7 days after receipt of payment to allow your cheque or money order to clear.

 

In addition to this, we also accept Purchase Orders for Schools, Charity's & most Government Organisations, please call beforehand if you are unsure.

 

What's the difference between a Remanufactured Consumable and a Compatible one?

Basically,  "Remanufactured" is the original OEM product that has been stripped out and replaced with new working parts, saving around 30-50% of the price of a brand new one,  a compatible is usually made by a 3rd party company.

 

I have a broken printer and I need it fixed, what services can you offer?

We have a few options available, we can arrange to have your printer, collected, repaired and delivered back to you at a fixed price (POA) or we can arrange or an engineer to attend your site if it's too big to be moved.  

 

What does Ex-Demo, B-Grade etc mean?

This is a rough grade key for some products that have been displayed to potential customers or been out on loan.

 

I can't find the product I'm looking for?

Please click here and fill out the form and we will do our best to source it for you.

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Customer Testimonials

I have been a customer with Athema Services for a few months now and the service I have had is next ...

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By Nick Boardman

Mr.
We enquired about the possibility of Athema finding and re-conditioning a Hewlett Packard printer (o ...

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By Chris Simmons


Great company to deal with! Great prices and service. Highly recommended A++

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By Nick Staley

Mr
Excellent Service, fast and efficient delivery. I am very pleased with the service received and the ...

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By Edward Palusinski


I purchased 6 Ex-Demo computers from Athema and was very happy with the condition and service from t ...

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By Carolyn Jackman

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