Frequently Asked Questions

How much is Shipping?

Shipping is currently £9.95 flat rate, this means you can order as many items as you like. (UK Mainland only)

 

What Payment Methods do you accept?

We accept all Debit/Credit Cards, Paypal & Google Checkout

We also accept Cheque's & money orders (BACs/CHAPS).

 

Please note: payment by Cheque or BACS/CHAPS will delay your order by an additional 3-7 days after receipt of payment to allow your cheque or money order to clear.

 

In addition to this, we also accept Purchase Orders for Schools, Charity's & most Government Organisations, please call beforehand if you are unsure.

 

What's the difference between a Remanufactured Consumable and a Compatible one?

Basically,  "Remanufactured" is the original OEM product that has been stripped out and replaced with new working parts, saving around 30-50% of the price of a brand new one,  a compatible is usually made by a 3rd party company.

 

I have a broken printer and I need it fixed, what services can you offer?

We have a few options available, we can arrange to have your printer, collected, repaired and delivered back to you at a fixed price (POA) or we can arrange or an engineer to attend your site if it's too big to be moved.  

 

What does Ex-Demo, B-Grade etc mean?

This is a rough grade key for some products that have been displayed to potential customers or been out on loan.

 

I can't find the product I'm looking for?

Please click here and fill out the form and we will do our best to source it for you.

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Customer Testimonials

Printers arrived promptly and were in good condition will be using Athema again.

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By Tim Wheatcroft

Mr
Great service! Ordered a printer on Wednesday afternoon, received this morning (Friday) Printer w ...

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By Rob


Excellent service, 100% recommended

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By Marilyn Chantler

Mrs
I found the speed of answering my invoice question amazing - thanks Darren, it was very much appreci ...

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By Sue


Excellent service,good delivery time,will use again.

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By Keith Castree

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