We are trying to help our environment by reducing the amount of printer and peripheral related waste which usually gets sent to landfill sites by recycling, repairing and refurbishing printers and computers.
Athema Services are a well known and established printer repair & refurbisher specialists and can offer any advice over the phone or via email to discuss any of your needs, we can offer help with sales of 2nd user equipment, Ex Demo Equipment to spare parts and accessories. We can also supply and refurbish fuser units and maintenance kits which can offer massive savings when compared to original manufacturer’s prices.
Since our formation in 2007 we have built up skills that are second to none. We can offer an economical, fast and reliable repair service for a wide range of office and desktop printing equipment including mono and colour laser printers, Dot Matrix, inkjets, wide format plotters/printers, point of sale and thermal printers. We can also refurbish and repair scanners, multi function printers (mfp's), maintenance kits, fusers units, drums, scanners and multi function printers.
We hold tens of thousands of spare parts such as Brother Printer Spares, HP Laser Printer Spares, Xerox printer spares, Lexmark Printer Spares such as rollers, trays, logic boards, lcd screens, main boards etc and most spares from the major manufacturers. Our inventory includes network cards, replacement paper trays, duplex units, paper feed roller kits, black and colour toner and ink cartridges and consumables.
Our products and services are designed to help your business run smoothly and efficiently, and to offer you excellent value for money and peace of mind. Also feel free to ask us about our service and maintenance contracts, our low cost solutions to ensure that your printers are always up to speed which will include all parts, labour and travel (excluding the consumables of course!)
If you are looking to save money on your printing costs and help the environment at the same time, then you’ve come to the right website. So take a look around our website and our refurbished printers or call us to find out just how we can help your business get the most from your printer needs.
Maintenance Agreements & Contracts:
We pride ourselves on helping out our customers by tailor making maintenance contracts to our customer’s specific requirements and needs. All the printers under these agreements are covered with unlimited call outs, and all labour and spare parts are included in the monthly/yearly price. The engineers carry most major spare parts with them so we can guarantee printer uptime as soon as possible without the need for loan printers (we try to avoid this is at all possible). A preventative maintenance contract can also be included in our contracts to help reduce the number of emergency call outs.
Benefits and Guarantees:
Tailored response times; 2, 4 or 8 hour
All repairs carried out on-site
All engineers carry spare parts
Preventative service cleans available
96% of the time, Most repairs are fixed on the first visit
Athema stock most major manufacturers spare parts, so Whatever you need, we can usually supply on a next day delivery and in some cases on a same day courier.
Pay As You Go:
We can also charge a fixed callout charge, including unlimited labour. So no matter how long the repair takes you will not be charged any more to give you peace of mind. We do not charge for travel time or by the hour, you will only pay for any spare parts that may be needed.
So,if your repair requires any spare parts, then you will be quoted for that part after the initial assessment of the printer and we will give you the option to only proceed if you feel the repair is cost effective, we can usually determine most of this over the phone/email beforehand.
Any repairs are covered by a three or six month warranty, subject to conditions.