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HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
Specs
| Features |
| Number of years |
1 year(s) |
| Response time |
9 h |
| Supplier features |
| Support type |
Remote technical assistance |
| Place of service |
Remote |
| Warranty coverage |
Warranty independent |
| Coverage details |
Standard workdays - 9 hours |
| Duration |
Not applicable |
| Response time |
Scheduled |
| Service method |
Phone |
| Care Pack type |
Electronic |
| Coverage period |
12 month(s) |
| Warranty type |
S |
Features
HP 4 hours of GSE service with no travel expenses - SOW must be completed before purchase. Number of years: 1 year(s), Response time: 9 h
Product Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
