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Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Specs
| Features |
| Number of years |
4 year(s) |
| Service time (days x hours) |
7x24 |
| Response time |
4 h |
| Repair time |
6 h |
| Phone support |
Y |
| Compatible products |
DL36x(p) |
| Service time (hours x days) |
24x7 |
| Compatibility |
DL36x(p) |
| License term in years |
4 year(s) |
Features
Hewlett Packard Enterprise 4Y 24x7 6h CTR. Service time (hours x days): 24x7, Response time: 4 h, Repair time: 6 h
Product Description
Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
