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HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware
repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and
Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which
eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation
Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party
software products are included, as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT
staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
Specs
| Memory |
| Internal memory |
3 GB |
| Compatible memory cards |
MicroSD (TransFlash) |
| Flash memory |
32 GB |
| Maximum memory card size |
128 GB |
| Display |
| Display diagonal |
12.7 cm (5") |
| Display resolution |
720 x 1280 pixels |
| Touchscreen |
Y |
| Touch technology |
Multi-touch |
| Touchscreen type |
Capacitive |
| Weight & dimensions |
| Weight |
236 g |
| Width |
79 mm |
| Depth |
13.7 mm |
| Height |
158 mm |
| Processor |
| Processor frequency |
1.8 GHz |
| Processor family |
Qualcomm |
| Processor model |
SD660 |
| Technical details |
| Product colour |
Black |
| International Protection (IP) code |
IP67 |
| Drop proof |
120 cm |
| Harmonized System (HS) code |
84713000 |
| Power |
| Battery capacity |
3300 mAh |
| Battery technology |
Lithium-Ion (Li-Ion) |
| Ports & interfaces |
| USB 2.0 ports quantity |
1 |
| Networking |
| Bluetooth |
Y |
| Data network |
LTE, UMTS |
| Internal modem |
Y |
| Bluetooth version |
5.0 |
| Bluetooth Low Energy (BLE) |
Y |
| GSM bands supported |
850,900,1800,1900 MHz |
| Near Field Communication (NFC) |
Y |
| GPS Performance |
| GPS (satellite) |
Y |
| GLONASS |
Y |
| Operating system/software |
| Operating system installed |
Android |
| Operating system version |
10 |
| Operating system upgradeable |
Y |
| Software |
| Operating system installed |
Android |
| Operating system version |
10 |
| Operating system upgradeable |
Y |
| Camera |
| Built-in camera |
Y |
| Rear camera resolution (numeric) |
13 MP |
| Operational conditions |
| Operating relative humidity (H-H) |
5 - 95% |
| Operating temperature (T-T) |
-10 - 50 °C |
| Storage temperature (T-T) |
-30 - 70 °C |
| Wireless LAN features |
| Wi-Fi |
Y |
| Wi-Fi standards |
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Features |
| Number of years |
5 year(s) |
| Service time (hours x days) |
24x7 |
| Sensors |
| Ambient light sensor |
Y |
| Accelerometer |
Y |
| Proximity sensor |
Y |
| Gyroscope |
Y |
Features
Hewlett Packard Enterprise Foundation Care. Number of years: 5 year(s), Service time (hours x days): 24x7
Product Description
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware
repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and
Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which
eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation
Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party
software products are included, as they are made available from the original software manufacturer.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT
staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
